Alta Bates Summit Medical Center is committed to making all reasonable accommodations to ensure that the special needs of patients and visitors with disabilities are addressed.

• Non-standard-sized Equipment
• Accessible Entrances
• Accessible Restrooms
• Accessible Drinking Fountains
• Accessible Public Telephones
• Assistive Listening Systems
• Guide Dogs/Service Animals
• Our Web Site
• Personal Equipment
• Assistance for the Hearing Impaired
• Assistance for Limited Hand Function
• Assistance for Speech Impairment

Non-standard-sized Equipment

Standard hospital equipment does not fit everyone. Please let us know if you are taller than 6’6” or weigh more than 300 pounds so we can provide you with the appropriate equipment.


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Accessible Entrances

Main entrances at the Summit Campus (Merritt, Providence, and Peralta Pavilions) and the Alta Bates Campus are wheelchair accessible. The main entrance to the Herrick Campus on Dwight Way and the Herrick Campus entrance on Haste Street are also wheelchair accessible.


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Accessible Restrooms

Summit Campus:
Merritt Pavilion: First, third and fifth floors.
Providence Pavilion: Ground floor behind the gift shop.
Peralta Pavilion: Ground floor near the lab.

Alta Bates Campus: Main lobby, and third floor in Labor & Delivery near the North elevators.

Herrick Campus: Every floor next to elevator “C”.


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Accessible Drinking Fountains

Summit Campus:
Merritt Pavilion: Ground, second, fourth and fifth floors.
Providence Pavilion: Ground floor behind the gift shop.
Peralta Pavilion: Ground floor near the Renal Center.

Alta Bates Campus: Ground floor near cafeteria and in Radiology, third floor in Labor & Delivery, sixth floor on 6NW.

Herrick Campus: All floors opposite elevator “C”.


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Accessible Public Telephones

Summit Campus:
Merritt Pavilion: TTY- first floor. Wheelchair accessible phones – first, third and fourth floors. All phones volume-controlled.
Providence Pavilion: TTY – first floor. Wheelchair accessible phone – first floor. All phones volume-controlled.
Peralta Pavilion: No TTY. Wheelchair accessible phone – first floor near the West elevator. All phones volume-controlled.

Alta Bates Campus: TTY and wheelchair accessible phones – first floor near the cafeteria, second floor near lab, third floor Labor & Delivery waiting area, sixth floor near the north elevator. All phones volume-controlled.

Herrick Campus: TTY and wheelchair accessible phones – first floor. All phones volume-controlled.


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Assistive Listening Systems

Assistive listening systems for the hearing impaired are in place in some meeting rooms, and a portable system is available that can be transported to any location. If you plan to attend a hospital-sponsored community event and will need this system, please notify the event organizing department in advance.


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Guide Dogs/Service Animals

Guide dogs or service animals are generally permitted everywhere in the medical center. Where there are clinical concerns, the attending physician should be consulted. The patient is responsible for arranging for someone to take care of the animal’s needs.


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Our Web Site

Our web site currently includes adaptations for the visually impaired. Click on the magnifying glass symbol to increase text size.


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Personal Equipment

If you bring any of your own adaptive equipment to the hospital, please mark it clearly with your name and phone number. Special equipment may need to be checked by our engineering staff prior to use within the medical center.

If you will need the medical center to provide any of the following, please bring a list of requested items with you to give to our admissions staff.


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Assistance for the Hearing Impaired

For the hearing impaired, we offer the following:
Closed caption TV
Volume control telephone handset
Personal hearing amplification device
TTY Phone

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Assistance for Limited Hand Function

For those with limited hand function, we offer the following:
Pancake call light
Breath-operated call light
Speaker phone
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Assistance for Speech Impairment

Vocal assistive device
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